Pharmaceutical Business Process Automation(PBPA)
SoftPath Technologies’ Pharmaceutical Business Process Automation (PBPA) tool extends the capabilities of a traditional Outpatient Pharmacy Management system by:
- Automating the process of Patient Management in delivering better overall Patient Experience
- Automating the process of Clinical Management with the Hospitals in delivering better overall Administrative Experience
- Automating the process of Post-Market Drug Analytics with the Pharmaceutical companies in helping them reach better to the market.
The Benefits Offered by PBPA
- Extends the capabilities of Pharmacy Management System beyond Inventory Management, Billing and Reporting functions.
- Streamline the Pharmacy’s Patient Management activities by recording, tracking and managing of all Patient Data by Defining and Designing a hassle-free Paperless Business Process.
- Improves the speed of Cashless transactions by supporting Health Insurance Management.
- Extend the capabilities of Hospital Management Systems (HMS) by integrating Outpatient Pharmacies’ Clinical Management System with the HMS and thus delivering better Patient Experience.
- Reduces risk of lost records by getting rid of paper work and tracking items electronically.
- Reduces the Administrative & Operational costs for the Pharmaceutical companies in collecting the data on Drug usage patterns and deriving business-critical Analytics, by integrating with Pharmaceutical companies’ CRM systems, and completely automating the post-production marketing and data research operations.
- Meets various Healthcare and Insurance compliances and regulations
Business Process Overview
SoftPath Technologies’ PBPA tool is an answer for having an integrated solution with a traditional Point of Sale (POS) Pharmacy Management System working along with Hospital Management Systems of the clinics and CRM Systems of Pharmaceutical companies.
- PBPA’s Patient Management System maintains the Patient’s history (Prescriptions and Refills etc) and makes it easier for both the Pharmacies and the Patients in adhering to the HealthCare regulations and in the Relationship Management.
- PBPA’s Clinical Management System, integrated with Hospital Management Systems, forms a cohesive solution to address all Patient needs – from maintaining the patient data to the insurance claims and the reimbursements. The solution helps in faster clinical and administrative activities.
- PBPA’s Pharmacy Management System streamlines the post-market analytics process of Pharmaceutical products in deriving the various analytics that help the Pharmaceutical Company make strategic decisions on the product’s manufacturing – may it be about continuity of the product or quantity to manufacture.
- Apart from investing huge chunks of money in the Research & Development, pre-production Market analysis, Manufacturing and Sales, Pharmaceutical companies invest time and cost in doing the post-production analysis as to the usage patterns of their products in order to strategize and streamline procurement-to-market cycles of the products. These “Analytics” play an important role in the overall Business Process and currently it is being done by Manual or Semi-Automatic means. PBPA tool, integrated with the CRM systems of the Pharmaceutical companies, automates the whole process of generating these Analytics from the real-time data being fed online by the Pharmacies.